A no-nonsense walkthrough for getting your Ordify storefront online, plus answers to the questions everyone asks.
Copy our menu template
From your dashboard, open the menu template link. Google will ask you to Make a Copy — save it to your Drive. The template includes a Config tab for store details and a Menu tab for products.
Fill in your store config
On the Config tab, set your outlet name, WhatsApp number (with country code, no +), currency, and address. Optional: logo URL, delivery rule, tax %, minimum order.
Add your products
On the Menu tab, add one row per product: name, category, caption, image URL, price, available (yes/oos). For variants like sizes or add-ons, use the syntax explained in the template.
Publish your sheet to web
In Google Sheets: File → Share → Publish to web → Entire Document → Comma-separated values (.csv) → Publish. Copy the URL it gives you.
Paste the URL into Ordify
Back on your dashboard, paste the published URL. We validate the sheet, pull your menu, and your storefront goes live instantly.
How do I add a strikethrough discount price?
In the price cell, use the syntax ~25~ 20 — that shows 25 with a strike-through and the actual price as 20.
How do I add variants (sizes, add-ons)?
In the product name, append :: GroupLabel // Option 1 // Option 2 ((extra-price)) for radio choices, or :: GroupLabel ## Addon 1 ((price)) ## Addon 2 for checkbox add-ons. Combine multiple groups with another ::.
My product is out of stock — what do I write?
Put oos in the Available column. The product stays visible but customers can't add it to their cart.
How do I get a custom URL like ordify.site/shop/my-cafe?
Go to Dashboard → Config → Custom URL and set a slug. Lowercase letters, numbers, and hyphens only. Once set, both the slug and original sheet URL keep working.
Why isn't my store showing in the marketplace?
Stores only appear once you set a category from Dashboard → Config and have a valid subscription (trial or paid). Search-indexing takes up to 5 minutes after that.
How accurate are the analytics?
Views count each storefront load. Order clicks fire when a customer taps Order on WhatsApp — meaning intent to order, not a guaranteed completed order. The conversion rate is order-clicks divided by views.
How do customers pay me?
Ordify never handles payments. After the customer sends the order on WhatsApp, you arrange cash-on-delivery, bank transfer, or any payment method you already use.
I changed my sheet but my storefront still shows old data.
We cache the sheet for ~60 seconds for performance. Refresh in a minute or two. If you've made structural changes (new tabs, renamed columns), you may need to re-publish the sheet.
Email us at hello@ordify.site — we read every message.